Shipping policy

  • Orders are processed within [1–3] business days. Once your order is shipped, you will receive a confirmation email with tracking information. 
  • Shipping can take [1-4] business days in Lithuania.  
  • European shipping can take [5-7] business days.
  • We do not ship to United Kingdom, Asia, North America, South America. 

Please note: During high-demand periods or holidays, processing may take a bit longer.

  • We ship via  [DHL, UPS, local post] to ensure reliable delivery and tracking. 
  • International orders may be subject to customs fees, taxes, or duties. These are the responsibility of the customer and are not included in the product or shipping prices
  • If your package is delayed or lost in transit, please contact us at hello@velounit.com and we will help resolve the issue as quickly as possible. 

  • Please make sure your shipping address is correct. We are not responsible for packages sent to an incorrect or incomplete address provided at checkout.